Privacy Policy — e-Alo
Last updated: November 2, 2025
Welcome to e-Alo (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, share, and safeguard personal information when you visit or use our website at https://e-alo.net/ (the “Site”). By accessing or using the Site, you agree to this Privacy Policy.
1. Information We Collect
1.1 Information You Provide:
When you interact with the Site, you may provide us with information such as your full name, email address, phone number, company/organization name, mailing address, messages via contact/feedback forms, and subscription preferences.
1.2 Automatically Collected Information:
Each time you visit or use the Site, we may automatically collect data such as your IP address, browser and version, operating system, device type, pages you view, time/date of access, referring URL, and cookies/tracking technologies such as pixels and web beacons.
1.3 Aggregated or Derived Data:
We may compile data about our users in aggregated or anonymized form (for example: usage statistics, trends, performance metrics) that cannot reasonably identify you individually.
2. How We Use Your Information
We may use the information we collect for the following purposes:
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To operate, maintain, and improve the Site, our services, content and user experience.
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To respond to your inquiries, feedback or customer support requests.
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To send you newsletters, announcements, promotional offers or marketing communications (only with your consent).
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To analyse traffic, monitor usage patterns, and enhance the performance and reliability of the Site.
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To detect, prevent or mitigate fraud or abuse and ensure the security of our systems and users.
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To enforce our Terms of Use, comply with legal obligations, and protect our rights, users, or others.
3. Legal Basis for Processing (Where Applicable)
If you are located in a jurisdiction that requires it (e.g., under data protection laws like GDPR), our lawful bases for processing may include:
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Consent — when you have given your explicit permission (for newsletters or tracking).
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Contractual necessity — when processing is needed to fulfil a contract or requested service.
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Legitimate interests — where processing is necessary for our legitimate business purposes (such as analytics, security, user experience) and will not unduly affect your rights.
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Legal obligation — where we must process data to comply with legal requirements.
4. Sharing & Disclosure
We do not sell your personal information to third parties for their marketing purposes. We may share information in the following limited cases:
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With trusted third-party service providers (such as hosting, email delivery, analytics, payment processing) under confidentiality obligations.
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With law enforcement, regulatory or governmental authorities when required by law or to protect our rights or safety of others.
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In connection with a merger, acquisition, or sale of all or part of our business or assets (with notice if appropriate).
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In aggregated or anonymized form that cannot identify you personally.
5. Cookies & Tracking Technologies
We use cookies, local storage, and similar tracking technologies to:
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Enable core site functionality (e.g., user sessions, navigation, preferences)
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Remember your preferences and settings
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Analyse how the Site is used and monitor site performance
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(Optionally) deliver targeted content or advertising (only if implemented and where you’ve consented)
You may control or decline cookies via your browser settings. However, disabling certain cookies may affect the functionality or performance of the Site.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described above or to comply with applicable legal, tax or regulatory obligations. Once no longer needed, we will securely delete or anonymise your data.
7. Security
We employ reasonable technical and organisational safeguards to protect your personal data (such as TLS/SSL encryption, access controls, secure servers and regular audits). Nonetheless, no system can guarantee absolute security. Your use of the Site and submission of information is at your own risk.
8. International Transfers
If your personal data is transferred, processed or stored outside your country of residence (including jurisdictions with different data protection laws), we will ensure appropriate safeguards (such as standard contractual clauses or obtaining your consent) are in place to protect your data.
9. Your Rights
Depending on your jurisdiction, you may have rights including:
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Access to your personal information
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Correction or updating of inaccurate or incomplete data
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Request deletion or restriction of processing
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Object to processing or withdraw consent
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Data portability (receive your data in structured form)
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Opt-out of marketing communications
To exercise your rights, please contact us at the email listed below. We may require verification of your identity before acting on a request.
10. Children & Minors
The Site is not intended for use by children under the age of 16 (or such higher age required by local law). We do not knowingly collect or solicit personal information from minors under that age. If we become aware that we have done so, we will promptly delete the information.
11. Links to Third-Party Websites
The Site may contain links to other websites operated by third parties. We do not control or endorse these external websites and cannot assume responsibility for their content, privacy practices or availability. Please review the privacy notices of any third-party sites you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect when changes become effective. Your continued use of the Site following any updates constitutes your acceptance of the revised Policy.
13. Contact Information
e-Alo
Address: 299 Digital Way, Suite 402, Singapore 048615
Email: [email protected]